Janelle Byers
123 Main Street, San Francisco, CA 94122
Home : 000-000-0000 Cell: 000-000-0000
email@example.com

Professional Summary

Highly-intelligent and organized Hospital Receptionist looking for an opportunity to be of service to a facility in need

Core Qualifications

•	Exceptional organizational skills and ability to perform multiple tasks simultaneously
•	Great understanding of medical terminology, common procedures, and applications
•	Experience operating a switchboard
•	Excellent time management and efficiency in all tasks
•	Friendly and helpful customer service skills in person and over the phone
•	Proficient in common computer programs

Experience

January 2009 to present Salzburg General Hospital, Salzburg, SC Hospital Receptionist

•	Guide visitors and patients to the appropriate location within the hospital
•	Answer phone calls and transfer to the correct area
•	Perform clerical duties such as faxing, copying, emailing, etc.
•	Accept payments for services, issued receipts, and filed accordingly
•	Take detailed messages and deliver to appropriate person or department
•	Call for transport for patients or visitors in need of assistance

March 2005 to January 2009 Dickson Children’s Hospital, Dickson, SC Hospital Receptionist

•	Answered phone calls to assist with customer inquiries
•	Made and confirm appointments with patients
•	Drafted and posted signs of direction and instruction throughout the hospital
•	Ensured that entryway and lobby is clean at all times
•	Ordered office supplies when needed
•	Assisted visitors in finding their way throughout the hospital
•	Made overhead announcements to all hospital visitors, patients, and personnel

Education

High School Diploma Dickson High School, Dickson, CO