Amanda Collinworth
6375 S Hudson Avenue, Los Angeles, CA 70145
(039) 999-9999, Email

OBJECTIVE: Seeking an opportunity as a Retail Sales Associate at K-Mart utilizing stellar problem solving skills and excellence in delivering customer services in order to ensure recurring business for the store.
KEY QUALIFICATIONS
• 3+ years’ extensive experience in the retail environment
• Proven record of driving profitable sales through promotions and merchandizing
• Highly skilled in achieving store sales goals in a team-selling environment
• In depth knowledge of building exceptional customer experiences through engagement, attitude and service
• Proficient in performing daily departmental maintenance tasks
SPECIAL SKILLS
• Demonstrated ability to keep track of repeated customers, their likes and dislikes and their contact information
• Proven ability to anticipate customer responses
• High level of literacy in reading, writing, math and technology
• Bilingual – English and Spanish
PROFESSIONAL EXPERIENCE
Retail Sales Associate | All Solutions – Los Angeles, CA | May 2009 – Jan 2013
• Assisted customers with product selection and queries
• Investigated and resolved customer complaints
• Set up store displays
• Operated cash register as and when necessary
• Managed shelf stocking and pricing activities
• Handled inventory and stocks
• Reviewed merchandize movement
• Inspected merchandize for quality and quantity
EDUCATION
John Marshall High School, Los Angeles, CA
High School Diploma – 2008
ADDITIONAL CAPABILITIES
• Available for flexible scheduling
• Proven ability to listen actively and act quickly
• Proficient in responding to the range of shopping types