Full Name
[Street, City, State, Zip] | [Phone] [Email Address]

Summary

Representative salesman in retail sector, throughout career acquires solid understanding of customer expectations, effective sales methods, in-store experience and retail market trends.
High energy level, initiative and confidence achieve outstanding sales results.

Core Competencies 
•	Good/effective communication skills.
•	Persuasive.
•	Customer service orientation – stress tolerance, patience and integrity.
Professional Experience

A&M Stores - Camp Hill, PA               							2003 – Present
Retail Sales Associate/Representative
Key Performance:
•	Assisted and encouraged customers in selecting and purchasing required products in a retail environment.
•	Addressed customer’s needs – Advised and helped locate appropriate merchandise.
•	Described product’s features/benefits and demonstrated usage/operation of products.
•	Answered/addressed customers’ questions – Provides information concerning specifications, warranties, financing available, maintenance of merchandise and delivery options.
•	Received all sort of payments, orders and invoicing.
•	Maintained sales records, reviewed sales prices.
•	Arranged display of merchandise in retail store.
•	Organized goods exchanges – Repair or alteration of merchandise.
•	Coordinated stock inventory and requisition of new stock.

Education

Professional training on sales principles and business administration.
Coursework on Customer Service.
High school diploma.