NEAL ANDREWS
555 America Drive | Chicago, IL 60601 | (000) 000-0000 | example@example.com

OBJECTIVE

Talented technical Project Manager with over 8 years of demonstrated expertise completing projects on time and within budget seeking Technical Project Manager Position with [Company Name]

SUMMARY OF QUALIFICATIONS
•	Adept at overseeing all facets of project lifecycle, including initiation and planning; change, risk, and issue management; and guiding QA teams.
•	Outstanding communication skills. Able to successfully build strong working relationships with coworkers and clientele, while ensuring cooperation among company departments.
•	Excellent multitasker; able to efficiently plan and prioritize projects.
•	Strong technical and business management skills.

EXPERIENCE

ABC Company, New York, NY
02/06 – Current
Senior Technical Project Manager for $122M, 23-store Company with over 125 employees.

•	Oversee all technical aspects of retail-store build-out, including overseeing creation of schedules, documents, and guides for contractors, vendors, and consultants.
•	Act as sole point of contact for end users during router/switch/PBX and POS installation, and troubleshoot problems. Document and report findings to facilitate problem resolution.
•	Coordinate all client policies and procedures specific to ABC Company Business and Retail Guidelines.
•	Manage multiple vendors and coordinate with building representatives and facilities management on store-by-store basis.
•	Create and maintain project schedule and database documentation, and act as liaison between all departments.
DEF Corporation, Los Angeles, CA
02/05 – 01/06
Technical Project Manager and Senior Business Systems Analyst for $2.2B cell phone company with over 430 employees.

•	Played key role in creating documentation and technical guides for end users.
•	Facilitated User Acceptance Testing (UAT), ensuring that all errors were tracked and reported to development and management teams.
•	Acted as single point of contact for multiple vendors, business units, and Information Technology partners during integration of Digital Tower Application (DTA) installation, administering schedules and communicating risks.
•	Assisted with SOX 404 compliance, resulting in successful post-migration audit.
•	Ran weekly meetings, helping to facilitate communication and maximize productivity.

JKL Company, New York, NY
05/03 – 02/05
Project Manager for New York City hospital.

•	Liaison among departments and managers, acting as sole point of contact to integrate managed workstation environment with minimal downtime.
•	Coordinated work of multiple teams creating desktop deployment for NUHOS servers in downtown Manhattan.
•	Created and reported daily status of projects, including in-house and on-site analysis and resolution of problems during deployments. Ensured maintenance of HIPPA compliance.

MNO Company, New York, NY
09/00 – 05/03
IT Manager for New York City-based company with 25 employees.

•	Oversaw management of daily IT operations for start-up company, including all in-house hardware, software, and technical support for 25-user network.
•	Responsible for telecommunications systems, setup of Local Area Network (LAN), and configuration of workstations.
•	Managed implementation of hardware/software upgrades. Maintained T-1, routers, and PBX.

TECHNICAL SKILLS

Applications: 	MS Office/Project/Access, Visio/Info Path, Lotus Notes, Agile, Red Hat, HP Reporter, Crystal Reports, ASP.NET	
OS: 	Windows NT/2000/XP, Linux, Solaris, UNIX, Debian	
Databases: 	Oracle 8i, MySQL	
Tools: 	NetQos, HP Openview Service Desk, Softricity, Mercury IT Governance/Quality Center/Test Director, Cisco IP Telephony Seminar, SCM tools	
Languages: 	SQL, HTML, XML	
Networking: 	SMTP/ Mail (qmail, postfix), DNS, Web Server (Apache), System and Network, SSL, TCP/IP, Network Security	

EDUCATION

Masters in Information Systems Management, 2000
New York University, New York, NY
Bachelors in Computer Science, American University, 1998
Washington, D.C.