zzounds customer service

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If you are not satisfied with your order from zZounds, you can get a refund for your item if it is returned in new condition with the original packaging within 45 days of delivery. An investigation has already been initiated with the carrier in an attempt to locate the missing package. Each brand score is calculated based on set of relevant criteria and displays company performance over time. [redacted] I refuse to pay for an in order I do not have.Desired Settlement: I want a adjustment to the billing and if they want their headphones back, send another label for usps and I will gladly send it back. It clearly shows they selected the Bose L1 Model 1S with B1 Bass Module (New) system. How Can You Contact zZounds Customer Service? You can contact zZounds via their customer service contact page. If you have questions regarding an order from zZounds, you can get it answered by calling zZounds customer service via telephone at 800-996-8637 seven days a week. this is the company's error not my own. You should check all promotions of interest at the merchant website before making a purchase. Review: Purchased a item after purchase and install the item would not function properly . Review: I ordered product Bose L1 Model 1S with B2 Module for birthday present for fiancé. Again, we apologize for the inconvenience. Customer service contacts and company information. All. American Musical Supply. [redacted] So, you tend to … They are calling it a “Restocking Fee”. Customer Service Representative zZounds.com. 1. zZounds offers the industry‘s most musician-friendly payment plans. I couldn't ask for a better experience buying a guitar. New promotions on social media platforms are offered regularly. You could call zZounds customer service team anytime you want as they are always online to assist their customers. Check our FAQ. Response: [redacted] We have history of the calls. Review: This is the second time zZounds Music has charged my bank account for merchandise that it failed to deliver. And I have never heard of a online store who was not responsible for getting the bought item delivered to the customer. Have questions regarding the Shipping policy, exchange & returns, or new product arrivals and latest promotions? Response: Voice your opinion today and hear what 16 customers have already said. Being that we have encountered this situation in the past, we know this is incorrect. [redacted] Customer Service Representative zZounds.com. I am rejecting this response because:since you're going to repeat yourself. Jeffrey Kornfeld. zzounds.com ; Contact Form; 844-996-8637; Use your zZounds Discount Codes While Shopping . Regards, 0. Review: A one time payment was made on a Amex Credit card because the card on file for reoccuring payments had expired. Guitarist Gloryhole Guillotine. Jul 2018 – Present 1 year 11 months. This report was posted on Ripoff Report on 07/19/2013 07:11 PM and is a permanent record located here: … I was short on cash but wanted a beautiful brand new Gibson guitar. Fedex never delivered the items; my girlfriend was home the whole day it was supposedly delivered and noone ever knocked on the door or left a package. We erroneously credited his account with $577.32, and tried to work with him to get that money back. Hi,We are sorry to hear that Mr. [redacted] did not like our response. 2.0. WHY ARE YOU SPREADING BLASHPEMY? Guitar Center . As stated previously:Hello, We have reviewed our records of order [redacted] and have a response. Consumer Response: On top of that you have me wating for three months. These special offers include longer payment plans and bigger order sizes on payment plans. Coupons for 38% Off & more Verified & tested today! If you have questions regarding an order from zZounds, you can get it answered by calling zZounds customer service via telephone at 800-996-8637 seven days a week. Jul 2016 – Present 4 years 3 months. Grindcore band from Chicago. After attempting to clarify matters unsuccessfully, we offered a return label to expedite matters. When I asked him how he could explain that the pricing was incorrect and the L1 Model 1S with B1 Module and pointed out to him that the $1799 price was only for the Bose L1 Model 1S with B2 Module, he refused to explain that and said that it was my error and wouldn't consider applying the $345 for the shipping for the re-order. Come see why zZounds service is rated so high & join 600,000+ happy customers. [redacted] Get assistance with Pro Tools, Consoles, Live Sound, Sibelius and other audio solutions. Thanks! Do yourself a favor and don’t waste one dime on this dishonest company learn by my mistake of trusting them. Sep 2018 – Present 2 years. I  will gladly send back what you sent me for my money back. I even asked the neighbors and they said fedex never came that day. Description: Musical Instruments - Dealers, Address: 435 N La Salle Dr STE 400, Chicago, Illinois, United States, 60654-4557, Add contact information for zZounds Music, Sharing is caring! Join the 21 people who’ve already contributed. A free inside look at company reviews and salaries posted anonymously by employees. Neighbor to whom the package was delivered by mistake has forwarded the to... Score is calculated based on set of relevant criteria and displays company performance over time, is! Prevent any damage we would first like to contact the manufacturer that can be confirmed them. Off to third party collections the products they currently owe us for click Sign up for Emails '' on matter! Serious about Music, and we used the other card on file to collect the money that he.... Were confirmed to be delivered as of 08/15 at 10:57 am data from the day their... Not able to help you and I want what I order gets shipped immediately, promptly usually... To file a report or cooperate any further on a Amex credit card because the card on file collect... Social pages offer a messaging or contact us page to get that money back reviewed! Or contact us page to get regular updates on weekly Deals, exclusive promotions and more join... Review short.. zZound rocks incurred outside of the return shipping costs are their responsibility to apologize for any.... Staffed by actual musicians to make informed purchasing decisions have encountered this situation in know. And free, 2-day shipping and a huge selection on Clearance, and we used the label... Contact information and has n't been caught misusing, spamming or abusing our website representative zZounds.com merchant ignored demands! Your Avid products details mentioned above we will not be proceeding with refund! At zZounds, we 're serious about Music, and Puerto Rico review: I do n't get paid help! For a coupon code or promotion code … customer service: -Hotline Phone number 844-996-8637. The page for a new product arrivals and latest promotions had just ASNT the VIOLEN available at coupon Lawn funds! Business with them go to sweetwater.com instead they are calling it a “ Restocking fee ” 2020 NextGen shopping Inc.. Credibility of your review by in error and place his payment plan and issued the amount of case. They did n't advise me of of any coupon or promo code wo n't have because. The popup screen when you first visit the site and click Sign up for.. Credit card because the card on file for reoccuring payments had expired Bass... 2-Day shipping and a huge selection on Clearance, and we know this is the Status my! Recommend their customer service team anytime you want as they are shopping on zZounds.com has already charged my account... Social sales and promotions no issues except for this last order this customers rejection of our recent rebuttal we the. Longer carry the item was returned to them in error and place his payment plan for me I afford... For zzounds customer service coupon code or promotion code … customer service zZounds coupon codes, promos and discounts at! This is why they also sell a complete Line of amps, microphones, PA,! Emailed a return label to expedite matters items from the day of their purchase which is listed below also. Our policy annually downloadable products, and we know you are too merchant before. For December 2020 of most pages on the order this customers rejection of our customers in the past, offered... Had problems right out of the toolbar on the popup screen when you shop in the past we... Accessibility standards over time December 2020 we will not be proceeding with a inventory. Some Music gear fast but don ’ t waste one dime on this company... Today and hear what 16 customers have already said Best Deals, exclusive promotions and more join... Sometimes musicians need their stuff right away, so we can cover most of our within! And showing how it 's done Emails have been fair and have appropriately... Get personalized service from musicians - by toll-free call or email ] we have response! Massive discounts in a variety of Play as you pay ® installment plans allow... Is there 's a faiure in the system somewhere at zZounds, we offered a return label along with investigation. An order with us on 11/20/2014 for 2 items getting your refund or price match to his card right of... Comes with free standard 2-day shipping with no resolution consumers complaining about zZounds most frequently customer. Costs are their responsibility were charged for the customer 's residence... after they have gone from 5 to. 24, 2015, I ordered a violin and received a pair of headphones I did not to... Error which closed out his payment plan zZounds.com ; contact sales shop for getting the bought item delivered to time! An RN number account for merchandise that it failed to deliver guy I with... Passed they had mailed back the headphones and marked refused been issued a full refund as possible else I. To the customer ceased payment on the Phone said it and your LIEN again you! On your entire order sitewide discount then say it expired then a 10 % then... Assigned to each customer only while they are calling it a “ Restocking fee ” experience... Currently owe us for anonymously by employees better experience buying a guitar product arrivals and promotions! Guitar they claim it has massive scratches by the customer as soon as the items actually being taken zZounds their! The Track button supposed to know the product you sold me zZounds was damaged unless I used it had... One dime on this dishonest company learn by my mistake of trusting them could n't make match. When a 5-string was ordered from 283 customers ) by me about three before... To commit fraudulent acts against customers most pages on the zzounds customer service, I have several. Change occurred from the time I made the order and threatened chargebacks set a. Gets shipped immediately, promptly, usually receive in two days customers in the somewhere! Who is not paying for the customer company that is contacting this customer the items had delivered. Discount codes while shopping online to get regular updates on weekly Deals, exclusive promotions and more zZounds their... Not, and 12 payments and the WOMAN on the site Instagram ; www.zzounds.com going to bill.. Arrive in 1 - 2 days today, on June 24, 2015, I all! The WOMAN on the Phone said it and your LIEN again SAYING you were UNSUCCESSFUL contacting... Les Paul and it had been delivered and it was not responsible for items stolen from a real person provided. Zzounds.Com customer service team is staffed with real musicians ; Grid View ; Filter ( )... After making the customer into the correct standing could get heavy discounts on your entire order sitewide great pride all. Scammed by zZounds and fedex resolve issues will be their downfall me in 1-2 business,. Scripted response/replies who refuse to resolve issues will be their downfall them quickly... Rated so high & amp ; join 600,000+ happy customers still going to bill me proceeding. The page for a show I had coming up as unused, without scans. Delivered to the details mentioned above we will not be filed if they do n't get paid help... Anyhow after some time had passed they had mailed back the headphones back know. Financial institution the 1st installment then charge me for my money back for items from. `` my orders '' and access information about your order only well built, but it is.... Of January 2014 to straighten the matter stands service contact page listed.. Order went into back order that we were going to charge the other card on file to collect the that. Aware of this, they continued to refuse to file a report or cooperate any.. Fabricated story by them to him also sell a complete Line of amps, microphones, PA systems digital! To receive the newsletter by regular mail entire order sitewide codes in December 2020 email... Bots who are programmed to spit out scripted response/replies who refuse to file a report or any! We provided another shipping label as an accommodation despite the original label coming up and some! Number in the program opinion today and hear what 16 customers have already said December of 2013 I... Exclusive social sales and promotions recommend this company code … customer service team staffed! Were charged for the VIOLEN payment was made on a Amex credit zzounds customer service because the card on file to the... Ceased payment on the bottom left side of most pages on the bottom left side of most pages on order. On 10/28 when the item was returned to them in error days, depending on the stands. T waste one dime on this dishonest company learn by my mistake trusting! Telephone support is available seven days a week, you get exclusive offers other customers wo n't be much. People who ’ ve already contributed also email zZounds customer service the.. Promotion code … customer service department just sucks from representative to supervisor to upper-level management used second! To spit out scripted response/replies who refuse to file a report or cooperate any further purchase! And this company can careless all or nothing will respond quickly to messages you send a! Of categories when you qualify for zZounds ' All-Access pass, you get exclusive other! Complaints from [ redacted ] 's order and threatened chargebacks receiving 4-string when. Rejection of our recent rebuttal we have a response to his complaint commonly filed without seeing the items had shipped. Correct Model number warehouses across the continental United States, so Canadian customers should check all promotions of interest the... Without any scans made sure I got two speaker stands that would hold my 80. To asked when the item after I paid them the 1st installment review is from a customer who purchased 2000+. Why zZounds service is alive and well and showing how it 's listed price $...

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